1. General Returns

• Returns must be requested within 30 days of delivery or pickup.

• Items must be unused, uninstalled, and in original packaging.

2. Non-Returnable Items

• Custom-made or special-order products (e.g., custom cabinets, cut flooring)

• Installed or used materials

• Clearance or final sale items

3. Restocking Fee

• Approved returns may be subject to a 15–25% restocking fee.

• Original delivery charges are non-refundable.

4. Damaged or Defective Products

• Any damage or shortage must be reported within 48 hours of delivery.

• Please provide photos and details for review.

• We will offer replacement, repair, or refund depending on the situation.

6. Refunds

• Refunds will be issued using the original payment method.

• Processing time: 3–7 business days after approval.